Explore our FAQs for troubleshooting Tips, and step-by-step guidance on using your wallet.
Ensure you’re entering the correct password and 2FA code. If issues persist, reset your password or contact Kraken support for further assistance.
Transaction delays may occur during network congestion. Check the status on the blockchain and wait. If it remains unconfirmed, contact Kraken support.
Try closing and reopening the app or clearing the cache. Check your internet connection and ensure the app is updated to the latest version.
Unfortunately, without the recovery phrase, access to your wallet cannot be restored. It’s crucial to store this phrase securely and back it up.
Errors may occur if you have insufficient funds, network issues, or if there’s a system maintenance period. Double-check all transaction details and try again later.
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